World Host Customer Service Trained

Last year staff members Heather Chesney and Stephanie Meenagh took part in WorldHost Customer Service Training. This was successfully completed and having received their certificates they are now officially WorldHost Customer Service trained!

Over one million customer-facing staff globally have been trained on WorldHost customer service programmes. WorldHost was first developed in Canada to train 40,000 volunteers and front-line tourism staff for the Vancouver Winter Olympics in 2010. The programme has since been successfully launched in the UK by People 1st, supported by VisitEngland, and was used to train 200,000 customer-facing staff at the 2012 Olympic and Paralympic Games and other world-class events, including the 2014 Ryder Cup, the Commonwealth Games, and the 2015 Rugby World Cup.

The WorldHost programme is modern and energetic offering a comprehensive training toolkit and topical DVD and CD case study scenarios. It can be used across a wide variety of industries where the quality of customer service is key to the success of business.

If you would like to find out more about WorldHost training programmes visit the WorldHostNI website 

A big thanks to our trainers Watson & Co Chartered Marketing.